This could happen if your batteries are low, so it’s worth checking if you need new batteries. If you do, we recommend these: https://www.amazon.co.uk/Energizer-Ultimate-Lithium-Batteries-Pack/dp/B000IWW1G6?th=1
Otherwise, initiating a power cycle of the device (by turning the power off, and removing the batteries) should help. Wait for approximately 2 minutes and then try the device again. It should return to normal functionality.
If you have any problems, please contact our team via the support chat and we’ll be happy to help.
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