Watergate

If you have a dual network, ensure that your Wi-Fi network is on 2.4GHz (not 5GHz).

Check the router is near the device, and it’s worth making sure the Wi-Fi password is correct. 

It could also be worth considering a booster/internet extender if the Wi-Fi signal is weak.  

- If you have a dual network, ensure that your Wi-Fi network is on 2.4GHz (not 5GHz).
- Check the router is near the device, and it’s worth making sure the Wi-Fi password is correct. 
- It could also be worth considering a booster/internet extender if the Wi-Fi signal is weak.  

If the issue persists, contact us via the support chat. 

#wifi #internet #signal #connect #disconnected #error #troubleshooting

What should I do if Sonic cannot connect to the Wi-Fi?

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