Product & features
Questions about how our products work? Find specs, feature breakdowns and usage tips here.
Sonic
- How should I clean Sonic?
- How can I update the number of users on the Sonic app?
- What is the minimum pipe length I need between Sonic and an elbow, for example?
- What are the operating conditions for Sonic?
- What batteries do I need to use with Sonic?
- What is the default shut-off functionality of Sonic and can I adjust it?
- What is the function of the LED indicator on Sonic and Bridge?
- How much room does Sonic take?
- For Sonic threads, do you offer a 1 1/2” and 1 1/4” version?
- Can Sonic detect the exact location of a leak?
- Can I use Sonic for hot water?
- Is Sonic a water meter? Can I use the data for billing? When will Sonic be certified as a water meter, so I don’t need both?
- Will Sonic affect the pressure of the water in my house?
- Do you have the required EU certifications? Which countries is Sonic certified in?
- What’s Sonic’s main purpose?
- How is Sonic powered?
- How do I dispose of Sonic at the end of its life?
- Can I use rechargeable lithium batteries?
- How can I replace the Bridge plug for Sonic Pro?
- What material is the pipe made from?
- Can I use alkaline batteries?
- What is the maximum distance the Bridge plug can be placed from Sonic Pro?
- Can I have different automatic shut-off limits for when Sonic is offline vs for when it's online?
- We can’t guarantee a Wi-Fi connection as it is down to individual occupiers. Other IoT sensors work on LoRa. Does Sonic only operate on Wi-Fi?